General Session Keynote Speakers

NACUSO’s 2022 Network Conference offers an exciting lineup of Keynote Speakers to challenge, inspire and encourage you with their insights. Check back soon for additional speaker and breakout information.

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Tuesday, April 26


Sponsored by:


Special guest and featured keynote speaker, Bo Jackson, is one of the most decorated athletes in American sports history. He electrified both the college and professional sporting worlds. A two-sport standout, Jackson is best-known as an unprecedented athlete, and also a national figure for his “Bo Knows” Nike campaign. Jackson burst into the national spotlight in 1982 as a freshman at Auburn and went on to win the 1985 Heisman Trophy. Jackson stands alone as the only athlete to ever be named both an MLB and NFL All-Star.


Wednesday, April 27

Kevin Brown

Sponsored by:

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Motivational speaker and author, Kevin Brown is passionate about helping people and organizations embrace a simple philosophy that separates world-class organizations and high-performance people from everybody else - he calls it The HERO Effect®. Through his books and presentations, Kevin entertains, inspires, and challenges people to show up every day and make a positive difference at work and in life!

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Wednesday, April 27


Sponsored by:


Economy and market expert Gene Goldman will discuss the three primary investment themes that credit unions need to be aware of in order to navigate the economy and financial markets in 2022. He will discuss peaking economic growth, an aggressive Fed, and rising market volatility and how members and their credit unions should be prepared for a more uncertain environment that requires a different strategy than the previous economic recovery.

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Wednesday, April 27


Sponsored by:


Tony Boutelle is the President and CEO of CU Direct. Tony has over 30 years of credit union industry experience, beginning his career at the Colorado CU League in 1985. He continued his career at the California CU League in the beginning of 1987 and moved to CUNA Mutual Group in 1991. He returned to the California CU League in 1994 to start CU Direct Corporation. He has built the network to include 1,130 credit unions that represent 48 million members and 15,000 auto dealers. Under Tony’s leadership, the company has grown into the nation’s leading lending technology solutions and services provider for credit unions. In 2021, CU Direct helped credit unions fund $58 billion in new loans and over $390 billion since the company’s inception. In this session, you will learn about a new world of mobility that is emerging. How the automotive industry is being driven by sustainability and changing consumer behavior. Tony will discuss how credit union lending can be part of this new world, how we can grow market share, improve member service and be competitive in this rapidly evolving market. 

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Thursday, April 28

Black Ph.D.

Sponsored by:

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Professor Lamont Black of DePaul University is a recognized expert in cryptocurrency, blockchain, data analytics and new trends in the financial system. He regularly speaks to a wide range of audiences at conferences and the media to discuss cryptocurrency and the growing role of technology in finance. In this session, you will learn about the growing role of cryptocurrency in terms that everyone can understand.  Professor Black, who spent 8 years working for the Federal Reserve in Washington DC, provides insights into the history of cryptocurrency, the various types of cryptocurrency from Bitcoin to Stablecoins, as well as how and why individuals are investing in cryptocurrency. In addition, in this session you will learn about the growing role of cryptocurrency and blockchain in financial services and the implications for credit unions and CUSOs.

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Dennis Dollar
Dollar Associates, LLC
Former NCUA Chairman

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The Honorable
Kyle S. Hauptman
NCUA Vice Chairman


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The Honorable
Rodney E. Hood
NCUA Board Member 


Brian Lauer
NACUSO General Counsel
Messick Lauer & Smith P.C.


Amanda Smith
Messick Lauer & Smith P.C.

Monday 4/25: Hot Topics for Credit Unions & CUSOs in 2022 - Brian Lauer & Amanda Smith

Kick off the conference with a discussion of what’s hot in Credit Unions & CUSOs. Panelists from Messick Lauer & Smith P.C. will discuss recent market, regulatory and legal trends.

Tuesday 4/26: Regulatory Insights & Industry Update - NCUA Board Member Rodney E. Hood

NCUA Board Member Rodney E. Hood will share his regulatory insights from his time as Chairman of the NCUA Board and as an NCUA Board Member, focusing on some of the more significant accomplishments of the NCUA Board, and some of the current challenges facing the industry. Board Member Hood will also share his perspectives on important issues for the industry such as FinTech investment by credit unions and how credit unions can help their members with cryptocurrency.

Wednesday 4/27: Ensuring Relevance for Credit Unions - NCUA Vice Chairman Kyle S. Hauptman
NCUA Vice Chairman Kyle S. Hauptman will share his regulatory insights to NACUSO Attendees. He is passionate about ensuring credit unions can remain relevant through innovation to meet the evolving needs of member-owners.  He is a strong advocate for financial inclusion through credit unions. Vice Chairman Hauptman is committed to the NCUA being a model agency that embraces input from stakeholders and provides clarity through comprehensive communications.

Thursday 4/28: 2022 Regulatory Insiders Panel - Dennis Dollar & Brian Lauer
While industry legislation seems unlikely in an evenly divided Congress with the mid-term elections coming in November, the likelihood of regulatory action is always present for credit unions and CUSOs.  The makeup of the NCUA Board is fascinating to watch, but Chairman Harper is pushing a more activist regulatory agenda even as Vice-Chair Hauptman and Board Member Hood push their own – not always consistent – set of issues.  Included in that are some issues of vital importance to CUSOs coming off a productive year in 2021 with the adoption of the new CUSO lending rule.  The Rohit Chopra era at CFPB is now underway, and the possible impact of new rules on ODP, collections and disparate impact in lending is on the horizon.  2022 is certain not be a boring year on the regulatory front.  Leading CUSO attorney Brian Lauer and former NCUA Chairman Dennis Dollar will provide their analysis of what is taking place in Washington and nationwide on the always important legislative and regulatory front.


 Breakout Sessions

NACUSO breakouts focus on the most relevant topics with industry experts coming together to address important, timely issues and opportunities for Credit Union & CUSO CEOs, Staff, and Boards of Directors. Please check back soon as breakouts topics for the below tracks will be added with their scheduled session times.

Big Data/Data Analytics Track

  • 5 Things You Need to Know to be Data Successful with a Credit Union

  • Building an Innovation Capability 

  • Move from Survive Mode to THRIVE Mode: How Focusing on Scalability and Iterative

   Deployment Can Transform your Credit Union

  • Data Management is No Longer Just a Data Warehouse & Dashboards


CEO/Business Development/Entrepreneur Track

  • The Intersection between Financial Inclusion, Financial Well-being, and Data Analytics

  • Growth Only Comes from Better Questions

  • Want to Drive Culture, Grab a Mirror

  • Opportunities in Sale Leasebacks: More Capital, More Investment Returns and More Loans

  • The Opportunities of Serving Faith Based Organizations and Other Non-Profits with Lending and Financial Services


Cryptocurrency Track

  • The Crypto Craze: Where and How Should Credit Unions Get Started

  • The Future of Payments: Real-time Payments, Open Banking, Bitcoin, CBDC and NFTs. Are We Too Early or Too Late?

  • Cryptocurrency CUSO Case Study with NYDIG and OTS 

CUSO Challenge Track

  • NASCUS Dual Charter Resource Initiative

  • When & Why Your Strategic Partner Must Be a CUSO


FinTech/Innovation/Operations/Technology Track

  • Positioning Credit Unions for Growth with Open Banking

  • The Next-Generation CUSO: New Models for Growth and Innovation

  • Democratizing Investing: Re-engineering Service Models to Capitalize on Technology and the Personal Touch

  • Fintech Founder Perspectives on the new CUSO Lending Rules

  • Four Formidable Forces Shaping the Digital Landscape for Credit Unions

  • Contact Center - Improve Member Experience and Security without Compromises


Insurance Services Track

  • Property and Casualty Compensation Strategies

  • Title Insurance CUSO Case Study

  • Round Table Discussion – Choose your Table and Topic (Just Starting Out, Integrated Quote  

Technology, Compensation Strategies and Title Insurance CUSOs)

  • State of the Industry

  • The Tip of the Iceberg: Diversifying Your Insurance CUSO


Investment Services Track

  • Unlocking the Value of Cross-Departmental Cooperation

  • Creating a Holistic Planning Offering for Members Financial Wellness

  • Matching Member Segmented Services to Advisor Team Development

  • Growth Beyond the Branches: Remote Delivery and Digital Engagement

  • Alternative Investments – the CU Swiss Army Knife 


Lending Services Track (MBL/Mortgage Services)

  • The Changing Landscape of Loan Participations

  • A Panel Discussion about Strategies to Stay Competitive in the Current Marketplace

  • Future of e-Close

  • Prospering with a Remote Workforce

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